1. General 

This internet website is the official website of “Island Suites Hotel” (hereinafter: the


Any person using this website declares that he has read the contents of these Conditions and that he agrees without exception to all the instructions and conditions contained herein, and neither he nor anyone on his behalf will make any claim or demand or suit, directly and/or indirectly, against the website and/or its owners and/or its managers and/or anyone on its behalf and/or the

Part of the website is written in the masculine form for the purpose of convenience only, but is intended for both men and

The website user declares that the information that appears on the website and/or any part of it is the exclusive property of the Hotel, that the Hotel owns the copyright to the information and/or any part thereof, that he undertakes to use the information on the website for his personal use only, and undertakes not to copy, photocopy, duplicate, disseminate, print or publish the information or any part of it that appears on the website, whether it be the property of the Hotel or of third parties, to any person and/or body whatsoever, without the prior and written consent of the Hotel, with the exception of personal and non-commercial use.

The website user undertakes not make any distortion or any other alteration to the website information, nor to take any action that may damage the information’s accuracy or the credibility or status or reputation of the Hotel as owner of the information’s copyright, or of any other

2. Risks and responsibilities

The website user hereby declares that he is aware that the use of the website involves many risks, both because of the technology involved and because of the entities acting through the

The website user is solely and wholly responsible for any use he makes and/or will make of the

The information is intended only for the personal use of the website user, and the use thereof, including any reliance thereon, is at the sole responsibility of the user. Inter alia, the user declares that he is aware that the pictures displayed on the site are for the

purpose of illustration only, and that there may be differences between their appearance on the computer screen and their appearance in reality.

The information is displayed on the site “as is”, and the Hotel is not responsible for adapting the information to the requirements of the user in the event that the user is unable to make use of the information for any reason. The user will bear sole responsibility for the manner in which he makes use of the

The Hotel makes every effort to ensure that the information is correct and accurate as far as possible, but the information does not purport to be a complete, full or detailed analysis of all the subjects mentioned therein. The information is only general, incomplete and derivative. The Hotel will bear no responsibility for errors in the information shown on the site, whether by the Hotel or by third

The Hotel will not be responsible for any damage, discomfort, loss or expense or mental distress which may be caused to the user or his property (inter alia to the hardware and/or software of the user) or to any third party, directly or indirectly, following entry into the site and the use of its

The Hotel will not bear responsibility for any illegal activity by any user of the site or any other entity not under the Hotel’s

The Hotel will not bear responsibility for changes made to the information by the user and/or by any third

3. Reserving accommodation


The user is authorized to use this site solely for the purpose of ordering and purchasing services and/or receiving information. This site may not be used for any other

The reservation of a room at the Hotel may be made by telephone call to the Reservations center of the Hotel, to the telephone number +972-772-666-666 or through this

Any person reserving a room through this site is required to provide his personal details, including his I.D. or passport number and his credit card number, and details of all the other guests in his

Details of the purchaser of services

At the time of purchasing services through the site and the making of a reservation as set out below, the user will be required to provide his personal details through the system.

The owners of the site and/or any of its operators and/or any of its owners and/or its managers and/or anyone on their behalf are not responsible for any error made by the user when typing in details of the purchase, including an error in the choice of a holiday package, date, number of beds, and any other service which may be ordered by the user through the site, nor are they responsible in any way directly or indirectly in the event that the details of the purchase are not recorded in the system and/or for any technical and/or other problem which prevents the purchaser from purchasing services through this

The provision of false details of the purchaser is a criminal offense and legal proceedings will be taken against the provider of such false details, including claims for damages in respect of the damage which may be caused to the Hotel and/or the site and/or its operators and/or any of its owners and/or any of its managers and/or anyone on their

The user declares that he is aware that on providing the details of the purchase he will be included in the data bank of the Hotel. The Hotel will be entitled to use the details of the purchase for the purpose of improving the services it offers to the user of the site, , sending offers and updates and for making contact with the user through ordinary mail, electronic mail and any other method of communication and for adapting the site to the personal requirements and preferences of the

Method of reservation

The user will provide the details of the reservation, through the

When providing the details of the reservation, the user will be required to give details of his credit card, for the purpose of providing security

Payment will be made in full when leaving the Hotel, in cash and/or by credit

4. Conditions and limitations

The prices on the site are in US Dollars and for tourists only. VAT will be charged if applicable.

The Hotel is authorized to change at any time the conditions of reservation of the rooms and the prices of the

The Hotel is authorized to change the terms of the site from time to time without giving advance notice to the user. The Hotel will publish on the site the new terms which will be effective

The Hotel is authorized to close the site, and to change, from time to time, its structure, content, appearance, the scope and availability of the services and contents given on the site, and any other aspect relating to the site and its operation, all without giving advance notice thereof to the user. The user declares that he will have no complaint and/or claim and/or demand against the Hotel in this

The number of rooms in the Hotel is limited and the carrying out of a reservation of a room is on the basis of vacant places

There are no double special offers or

Check-In and Check-Out of Rooms

Check-In: On weekdays at 15:00. On the Sabbath/Holidays: 2 hours after

Check-Out: by 11:00.

Check-in and / or out before / after hours as stated, is subject to the prior approval of the management and at extra costs.

Babies and Children:


“Baby” – up to the age of 2 years. “Child” – 2 years till the age of 12 years.

Children and young people under the age of 18 may stay at the Hotel only if accompanied by an adult of at least 21 years of

These Conditions are governed by the laws of the State of Israel only. The sole venue of jurisdiction in regard to any matter related to these Conditions and the use of the site is the authorized law courts in the Netanya District.

The user is aware that the use of the internet site by its nature is subject to technical breakdowns/problems.

5. Cancellation of reservations

5.1 Cancellation of an reservation in regular season:

You can cancel the reservation without a cancellation fee until 48 hours before the accommodation –   without cancellation fees, cancellation is received after the above date will be charged according to     the law 25% of the entire reservation amount. (Per room if ordered few rooms)

High season and holidays (July, August, Holidays and Israel Holidays / Druze Holidays / Muslim Holidays / Holidays of the Christian):

Guest Cancellation 14 days after booking and provided there were at least seven working days to exercise date of the holiday, will be charged a cancellation fee in the amount of 100 nis or 5% of the order value (whichever is less).

Cancellation will be charged 7 days prior to the reservation date and will be charged 50% of the total reservation amount.

* Non-show will be charged 100% of the entire reservation amount throughout the year *

6. Sales cancellation policy by the hotel:

The hotel reserves the right to terminate at any time in its sole discretion, the sale on the site, in whole or in part, including any of the following:

  • If it turns out that an illegal act
  • If a communication error has occurred and / or technical problem that prevented or might have prevented a
  • In case of force majeure, acts of war or terrorist act, which the hotel believes are preventing the continuation of the

6.1. 4. If there is an error in describing the services, provided the services, provided the order, and / or in case of a mistake entering sales data and / or user data entry the hotel may cancel your specific purchase.

6.1.5. In any case made in an action contrary to these terms of use.

6.2. Notice of cancellation or termination shall be given to the user and / or purchaser, and the hotel will refrain from charging the user’s credit card and he will reimburse any sum paid in respect of purchased vacation as paid.

Security and Privacy:

The payment page is secured with accordance to

The hotel will not transfer the user’s personal information to any other party or make any use of the payment instrument details of the user, but to make a payment of the user’s reservation

Notwithstanding the foregoing, the hotel may transfer the user’s personal information to third parties if the user performed an act or omission that damage and / or which could harm the hotel and / or any third parties, the user has used the hotel’s services to perform an illegal act and / or received a court order instructing it to transfer the user information to third